Privacy Policy - Wound Wise Clinic LLC

Effective Date: [07/01/2025]
Last Updated: [07/14/2025]

Wound Wise Clinic LLC ("we," "us," "our," or "the Clinic") is committed to protecting the privacy and confidentiality of your personal health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or interact with our website.

We collect and maintain personal health information including:

• Medical history and current health conditions
• Treatment records and wound care documentation
• Medication lists and allergies
• Test results and diagnostic information
• Insurance information and billing records
• Contact information (name, address, phone, email)
• Emergency contact details

When you visit our website, we may collect:

• IP address and browser information
• Pages visited and time spent on site
• Cookies and similar tracking technologies
• Contact form submissions

• Phone call logs and voicemails
• Email correspondence
• Text message communications (if applicable)
• Patient portal interactions

• Providing wound care and medical treatment
• Coordinating care with other healthcare providers
• Monitoring treatment progress and outcomes
• Scheduling appointments and follow-ups

• Processing insurance claims and payments
• Billing and collection activities
• Quality assurance and improvement
• Staff training and education
• Legal compliance and regulatory requirements

• Appointment reminders and confirmations
• Test results and treatment updates
• Health education and prevention information
• Emergency notifications when necessary

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for payment purposes
• Family members or caregivers (with your consent)
• Public health authorities when required by law
• Legal authorities pursuant to court orders or subpoenas

We may share information with third-party vendors who assist with:

• Electronic health record systems
• Billing and collection services
• IT support and data storage
• Laboratory and diagnostic services

All business associates are required to maintain the confidentiality of your information through written agreements.

Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to:

• Access and review your medical records
• Request corrections to your health information
• Receive an accounting of disclosures
• Request restrictions on use or disclosure
• Request confidential communications
• File complaints about privacy practices

We implement appropriate technical, administrative, and physical safeguards to protect your information:

• Encrypted data transmission and storage
• Access controls and user authentication
• Regular security assessments and updates
• Staff training on privacy and security practices
• Secure disposal of records and devices

Medical records are retained in accordance with state and federal laws, typically for a minimum of 7 years after the last treatment date. Records are securely destroyed when retention periods expire.

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences. We do not sell or share website visitor data with third parties for marketing purposes.

In the event of a security breach involving your personal health information, we will notify affected individuals and regulatory authorities as required by law, typically within 60 days of discovery.

We do not knowingly collect personal information from children under 13 through our website without parental consent. Medical treatment of minors follows applicable state laws regarding parental consent and confidentiality.

We reserve the right to modify this Privacy Policy at any time. Material changes will be posted on our website and made available at our clinic. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy questions or to exercise your rights:

Wound Wise Clinic LLC
Privacy Officer
[6461 Frank Ave.]
[North Canton, Ohio - 44720]

Phone:[ 330-433-7770]
Email: [Support@woundwiseclinic.com]
Website: [https://www.woundwiseclinic.com]

To file a complaint:You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr/privacy/hipaa/complaints.

This Privacy Policy complies with HIPAA, state privacy laws, and healthcare industry standards. For specific questions about your privacy rights or our practices, please contact our Privacy Officer.